If you have any questions regarding products on the Klaruslight UK website, please do not hesitate to contact us by using the contact details below.
Direct Sales: 01535 610066 or 01535 611688 (8am - 4.30pm, Mon-Fri)
Trade & Business Sales: 01535 611688 (8am - 4.30pm, Mon-Fri)
At Klarus Light, we are online based only - unfortunately we do not have the facilities or a showroom to accommodate 'walk-in' customers, if you would like to request any information on our range of products please contact us on one of the sales lines above.
We would like to take the time to keep you up to date on the current COVID-19 situation here at Klaruslight UK.
As we are a online retail shop that is closed to the public, we can remain open and dispatching orders worldwide as normal.
We will continue to operate within the law, which involves us working from home and one person handling the packing of orders, which is done hygienically following strict government guidance.
Orders of in stock items placed before 2:00PM, will be dispatched the same day.
Before returning a product please call us on 01535 610066 or email us on firstname.lastname@example.org with a description of your problem, we will try to resolve this for you without the product needing to be returned if possible. If we are unable to help you resolve the issue via phone or email we will send you a copy of our returns form, or you can download this below, you can then ship the product back to us.
If you are returning a product for a refund, please safely package your product and return this back to us in original condition with a copy of your original receipt and a copy of the returns form filled out.
You can download our returns form, here.